Chem321:Acme Quality Assurance Manager

• Education: BA in Leadership and Organization Studies (DeVry U., 1997) and BS in Biochemistry (SUNY Potsdam, 2000)
• Joined Acme: 2003

NAME has been an employee with Acme Chemical Company since 2003. She not only brings to the table a decade of experience, but also her perfectionist compulsions. NAME graduated DeVry University with her B.A. in Leadership and Organization Studies, and she was recruited because of her expertise in pointing out inaccuracies. In 2000, she received her B.S. in Biochemistry from the State University of New York at Potsdam and gained experience in the Environmental Protection Agency’s Office of Enforcement and Compliance Assurance.

She has yet to be recognized for any of her personal achievements, yet she views the company’s success as a direct result of her initiative to exceed quality of company goods without sacrificing performance guidelines. Fellow employees would describe her as “uptight and conservative,” but feel these are the attributes to be valued in a quality assurance manager. She is highly respected by Walker, who has come to regard her as an indispensable part of the company's ISO 9000 scheme, and NAME2 (Safety) considers her to be a valuable ally. However, NAME3 (VP Sales) and NAME4 (Production Manager) both see her as rather officious, and someone who can cause unnecessary delays in product shipments.