Chem321:Acme Quality Control Manager

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  • Education: BS in Chemical Engineering (Clarkson University, 2001); MS in Quality Management (Pace University, 2003)
  • Work experience: Albany Molecular Research International (AMRI), Assistant QC Manager (2003-2006)
  • Joined Acme: 2006

NAME has an engineering background, and so she understands the processing aspects of the company well. However, her interest in quality led to a career in QC at Acme, and she has worked well at maintaining ISO 9001 in the lab. She is quiet but well-liked by her lab staff, as she respects them. The QC department is a tight-knit group of staff who work well together, and NAME has fostered this by inviting her staff to her house for barbecues and social events. NAME is not so well-known by the other managers other than NAME2 (lab manager), NAME3 (production) and NAME4 (QA). NAME2 and NAME3 value her work, as does Jane Doe (engineer), but NAME4 considers her to be rather too friendly with her staff.